15 days return policy are as follows-
While ordering from ansonsports.com we offers you to return your product within 15 days.
There is some conditions or circumstances where you receive a damaged, defective product or a product was not as per your order then you can send the products back, the product within 15 days of the product received . Please follow the following instructions for return of the product.
Please do give the information of the Damaged / Defective product on our email id [email protected] or call us at +919872993957 within maximum 48 hours of delivery.
Products should be returned to us at our address in their original packaging and with labels and bills.
Return of the products
Products should be returned to ansonsports.com in the same original packaging which we sent to you along with the original tags, logos,user manual, warranty card and bills.
To coordinate a return of product, send a picture of the item.
It is advised that the return of products packets should be strongly packaged so that there is no further damage to products during shipment.
Kindly Please note that we should receive the return package within 15 days of us sending the authorizing email.
Once eligibility is verified, please pack the item(s) securely and ship to following address
The specific return policy for product categories:
All the items sold at Ansonsports.com are having complete factory warranties. Any product, mainly heavy fitness and gym machines such as treadmills, elliptical, treadmills, toys, strollers,gyms & cycles will take an overall time of 10 to 15 days to get delivered. It can takes more time to deliver the heavy gym and fitness and ground equipments machines and bulky sports products as they are being delivered through surface cargo. The delivery of the packages may take extra time to deliver the products in the rural areas or sensitive areas where extra shipping or transit charges will be applicable. Areas where, there is NO SURFACE COURIERS where special delivery charges will be applicable on the products delivered.
In case of any technical/mechanical fault, the decision/policies of the manufacturer will be applicable.
We would like to mention here that we are only selling the product; the warranty of the product you ordered will be applicable according to the manufacturer’s warranties / rules and regulations. We are only playing as a part of facilitator. We are not accountable for service and installation of the gym and fitness machines. We understand that you have read the terms and conditions before making a purchase for the products you have selected.
Heavy Machines: All the items sold at Ansonsports.com are having complete factory warranties. Any product, specially heavy machines such as multi gym and fitness machines, will take an overall time of 10 to 20 days to get delivered to your shipment address. It takes more time to deliver the heavy machines as they are being delivered through surface cargo. The delivery of the package can take extra time in the rural or sensitive areas.
Products terms and condition for return:
Product should be unused.
All tags, original packaging and manuals need to be intact.
Products should not be broken or tampered or destroyed with by customer.
Products with damages or tampered or broken not covered under manufacturer’s warranty.
No harm should be done to the packages
Please notify us of receipt within maximum 24 hours of delivery. The return packets should be strongly and adequately packed so that there is no further damage of goods in shipping. Products must be returned in their original packing along with the original price tags, labels manuals and bills.
In case of any queries, please write a mail us at [email protected]